Rethink HSC
Refund / Cancellation policy
Planned absences: We kindly ask for a minimum of 1 week's notice if a student is unable to
attend one or more scheduled sessions and they will not be charged. This policy is in place
because we book rooms in advance for each session, and late cancellations may result in room
hire charges that we cannot recover.
Missed Sessions with short/no notice: If a student is unable to attend on short notice for any
reason, they will be charged for the session. This is because:
a) We have a max number of students in the program to ensure quality, and given our costs
remain constant, our price is based on the full student attendance. This protects against students
missing and making the session unfeasible.
b) Our fee covers not only the session itself but also the time spent on marking, feedback, and
ongoing support outside of sessions. If a student cannot attend, we will provide them with the
work covered and any necessary guidance to help them stay on track.
Refunds: No refund policy, our services are non-refundable.
Refunds: No refund policy, our services are non-refundable.